IT Support Engineer at Oscar Temple

Oscar Temple - We are a fast-growing recruitment organisations with several specialist divisions that share a common goal of exceptional service and results. An opportunity to join our exciting office in Lagos has come up for a top-level graduate or experienced sales person. Our recruitment brands specialise in Financial Services, Telecoms, ICT, Oil & Gas and Power. Our training is known in the market place for being the very best in the industry.We are recruiting to fill in the position below:Job Title: IT Support EngineerLocation: LagosJob DescriptionAct as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for customers including, issues escalated to the highest level of managementCollaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems.Collaborate with subject matter experts and escalation managers when additional support is needed.Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved.

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