IT Specialist at West Africa Container Terminal (WACT)

West Africa Container Terminal (WACT) is one of the first green field container terminal to be built in Nigeria under public private partnership. WACT is located in Onne port (some 30kms from Port-Harcourt) in Rivers State. We have been successfully connecting East, North, West Central Nigeria and Rivers state to the world. This has been possible through top-quality services, cordial business relations with customers, regular interaction with stakeholders, human resource development, modern handling equipment and superior e-commerce capabilities.We are recruiting to fill the position below:Job Title: IT SpecialistRef No: AT-156412 Location: Onne, RiversKey ResponsibilitiesResponsible for coordinating physical and soft changes to IT infrastructure via change management process.Working knowledge of database management systems (Sql Server and my SQL) including routine maintenance and performance tuningAccess Control management on files, directories and client/server applications on the office networkSupervises external vendors/consultants to make proper changes to front and back end applications.Expert knowledge of LAN and WAN networking (wifi etc).Trains and provides technical support tend users in the best use of software applications.Communicates with other departments to report and resolve software, hardware and operations problems (Incident Management).User Acceptance Testing, Integration Testing.Supports remote users, ensuring optimum modem, e-mail service and security.Ensures all systems and servers are regularly patched and anti-virus software on them is updated and currentSLA management with all internal (departments) and external (vendors) stakeholders.Negotiates site licenses and coordinates volume purchase arrangements.Supports Operations in maintenance of technical data communicationCapacity management on the hard drive space and network utilization.Develops and implements disaster recovery procedures.Provides instruction and development for existing incumbents in the work group.This position contributes to continuous improvement of the terminals operational efficiency through reliable, sustainable and easily available IT solutions.

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