IT Officer at Yes-Africa Global Resources Company

 Yes-Africa Global Resources Company, we are a global empowerment company committed to helping people take control of their personal and organizational goals.We are recruiting to fill the position below:Job Title: IT OfficerLocation: LagosResponsibilitiesInstalling and configuring computer hardware, software, systems, networks, printers and scanners.Support the warehouse supervisors with additional information from the database.Participating in defining future processes and translating into functional requirements.Categorize issues and escalate where necessary to the appropriate next level.Provide solutions for equipment failures like scanners, printers.Prepare system and performance tests.Monitor installation of software delivery notes and test bug fixes.Planning and undertaking scheduled maintenance upgrades.Talking to clients and computer users to determine the nature of problems.Responding to breakdowns.Investigating, diagnosing and solving computer software and hardware faults.Repairing equipment and replacing parts.Supervising junior engineering and technical staff.Agreeing timescales.Obtaining replacement or specialist components, fixtures or fittings.Checking computer equipment for electrical safety.Maintaining records of software licences.Managing stocks of equipment, consumables and other supplies. 

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