Information Technology (IT) Associate at Chemonics International

Chemonics International, an international development firm based in Washington, DC., seeks professionals for USAID’s anticipated multi-year health program in Nigeria; the Strategic HIV and AIDS Response Program (SHARP).We are recruiting to fill the position below:Job Title: Information Technology (IT) AssociateLocation: Abuja, NigeriaScope of Work This scope of work (SOW) sets forth the services to be provided by the IT Associate to SAII Associates Ltd/Gte, an associate company of Chemonics International Inc. in the implementation of the USAID Global Health Supply Chain – Procurement and Supply Management (GHSC-PSM) in Nigeria.BackgroundThe purpose of the USAID Global Health Supply Chain Program–Procurement and Supply Management single award IDIQ contract is to ensure uninterrupted supplies of health commodities to prevent suffering, save lives, and create a brighter future for families around the world.The IDIQ has four task orders that directly support the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR), the President’s Malaria Initiative (PMI), and USAID’s family planning and reproductive health program. GHSC-PSM provides health commodity procurement services and systems strengthening technical assistance that address all elements of a comprehensive supply chain. All four task orders are implemented in Nigeria.The IT Associate is responsible for providing direct technical assistance and support to GHSC-PSM staff for network, hardware and software issues ranging from basic installation and maintenance of computer systems including software and hardware on desktops and laptops, resolving internet and network access issues (both wired and wireless), providing network printer support, meeting with staff to provide one-on-one basic technical assistance as needed/requested.Principal Duties and Responsibilities (Essential Functions)Respond to user requests for service, troubleshoot problems and help develop basic solutions.Record activities, solutions and other responses to request for service on the Help desk platform.Assist in maintaining inventory records and documentation for equipment.Maintains open communication and positive working relationship with staff.Support basic PC hardware components, desktop operating system software, and application software.Perform basic repairs to equipment and arrange for other servicing needs.Perform other duties/projects as assigned.

Apply at