Information, Communication and Technology Assistant at Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters, NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.We are recruiting to fill the position below:Job Title: Information, Communication and Technology Assistant Ref. No: 3814697778Location: Maiduguri, BornoJob Type: Full timeJob PurposeThe purpose of the I.C.T Assistant is to support the overall establishment and implementation of NRC Information & Communication Technology systems and procedures in Maiduguri.S/He will assist with the day to day management of I.T functions and activities in Borno and surrounding north-eastern states.The I.C.T Assistant reports to the I.C.T Officer.Job DescriptionAdheres to and support the implementation of NRC ICT policies and procedures, handbooks and guidelines.Ensure I.C.T equipment, hardware, software and other resources are made available and well maintainedTroubleshoots, diagnoses problems, implements corrective action & procedures, monitor and facilitate repairs.Sets up and configures general hardware, peripherals and accounts assigning security level;Monitors, operates, and maintain a reliable internet and network system (connectivity, assigning access level)Implement NRC filling system (electronic files) at country levelProvide IT support and capacity building to users on hardware, software, peripherals and other ICT resources (internet, e-mail, intranet)Maintain an accurate asset register and ensure all items are properly tagged.Ensure proper handover, including signatures for all mobile equipment.Ensure proper filing of all documents relative to assets management as per NRC policy (Loss and damage report).

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