Information and Communications Technology Assistant at Action Against Hunger (ACF)

Action Against Hunger works to save lives by combating hunger and diseases that threaten the lives of vulnerable communities, through nutrition, food security, water and sanitation, health and advocacy.Job SummaryThe position is based in Maiduguri, Borno State and reports to the Information and Communications Technology Officer. The Information and Communications Technology Assistant provides support to the implementation of Action Against Hunger programs by ensuring that Action Against Hunger Nigeria mission has well maintained, up-to-standard IT, HF/VHF radio, satellite, internet, mobile phone and GPS equipment. The ICT Assistant will also support in the maintenance and troubleshooting of the ICT hardware, software, networks and peripheries.Tasks and ResponsibilitiesSupport the ICT Officer to ensure that Servers and other network resources are installed and configured for the respective users.Participate in the delivery of energy backup system (inverter, UPS) for the ICT equipment for his/her base.Serve as  the Local Area Network administrator for the base and monitor users’ access to the Network and all its resources.Ensure smooth operation of all HF/VHF radios for the base.Provide technical advice on CCTV operations to the base security manager when required.Supports the M&E team to ensure effective use/function of the ODK phones and other devices.Troubleshoot all ICT related problems with the ODK phones, cash transfer devices and traders’ devices are attended to within the shortest possible time.Ensure the stability of internet service for the base and the sub-base and when necessary.Monitor the performance of all internet service and effective use of the internet bandwidth.Ensure compliance with Action Against Hunger with IT policy. 

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