Information and Communication Technology at Lagos Business School (LBS)

Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.We are recruiting to fill the positions below:Job Title: Information and Communication TechnologyLocation: LagosBusiness Unit: Pan-Atlantic University/Lagos Business SchoolReports To: Chief Information OfficerDirectly Supervises: NilPosition Type: Regular/Permanent/Full TimePurpose of Position  Responsible for the management of all ICT infrastructure services delivery.It will own, operate, monitor and optimize the technology infrastructure and contribute greatly in total cost of ownership (TCO) reduction.It will also play a leading role in the improvement of services and the adoption of recommended standards, policies, procedures and processes – especially in the migration of LBS ICT infrastructure to agreed architecture and subsequent operation.Essential Duties/Key Job Roles And ResponsibilitiesThese include but not limited to the following:Ensure the smooth functioning of the networking infrastructure of the School at all times.Responsible for the implementation, installation and maintenance of ICT infrastructure components of LBS networks.Serve as contact point for all ICT infrastructure technical service enquiries.Responsible for all the hardware components of the network (including UPS, PABX, IP telephony solutions, Voice over IP, local area network, switches, routers, firewall, Internet access) and their interconnections.Work closely with other members of the ICT team to ensure proper implementation of all ICT infrastructure and their alignment to business needs.Provide the necessary expertise, guidance and systems to ensure adequate delivery of:ICT inrastructure projectsICT infrastructure changesICT infrastructure vendor managementICT asset managementEnsure that agreed ICT policies and standard IT service management processes are applied in all assigned responsibilitiesEnsure effective evaluation of business risks and issues related to operational incidents and changes.Implement appropriate risk management processes and take timely actions in managing potential points of failure.Plan and manage assigned responsibilities to ensure excellent delivery of agreed objectives and outputs.Work closely with ICT team members to understand service requirements and ensure adequate planning, design, implementation and transition to agreed service modelAdequate understanding of business and ICT end-user needs and subsequent translation into technical scope of work that will aid realization of the identified requirements.Ensure good working condition of all deployed audio visual devices by working closely with all relevant stakeholders.Serve as the subject matter expert in all ICT infrastructures related projects.

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