Hotel Operations Manager at Whytecleon Limited

Whytecleon Limited - Our client, a hotel in the heart of Ikeja, Lagos, seeks to recruit smart, experienced and courteous candidates for the position below: Job Title: Hotel Operations Manager Location: Ikeja, Lagos Responsibilities Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards

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