Wakanow.com is Nigeria’s first and leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally. Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa assistance, vacation packages and many other travel services from a broad selection of partners. Established in 2008, Wakanow was founded as Nigeria’s first online travel company to bridge the gap and inefficiencies in Nigeria’s online travel space.Job Title: Head, Programs ManagementJob Description:The role is to oversee the effective delivery of all IT software development within the organization such that cost, quality, plan, time, and benefits realization are controlled and achieved, through ensuring that all IT software development assignments adhere to the best practices and standard approaches for project management.Responsibilities:Effectively communicate software development expectations to team members in a timely and clear fashion.Identify and manage assignment dependencies.Proactively manage changes in software development scope, ensure that any change to scope is documented and approved.Identify potential crises, devise contingency plans.Adhere to operational procedures to ensure that the department runs smoothly.Effectively allocate available resources and determine if additional resources will be required.Manage financials: forecast vs. actual.Develop tools and best practices for software development assignment managementCoach, mentor, motivate and supervise team members and contractors. Influence them to take positive action and accountability for their assigned responsibilities. Take corrective action.Manage team members and delegate tasks.Provide Project planning, Milestone management, Scope management, Resource forecasting; Financial Management; Change Management across the project portfolio.Define and embed project control and governance.Establish and manage communication between Innovation Managers, unit team and project sponsors (management).Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete for all software development assignments.Manage and compile Programme related financial and KPI information.Provide and maintain a capacity planning and resource tracking service across the Programme.Ensure the appropriate programme benefits are identified, quantified and their realisation planned.Ensure cross-programme dependencies are managed and the dependency log is accurately maintained.Establish frameworks and standards for Programme and Project Management.Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects (software development assignments).Monitor Project overhead and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances. Ensure overall cost control by monitoring all areas of Project expenditure and reporting on performance against variations.