Head of Operations at Workforce Management Centre

Workforce Management Centre - Our client, a reputable Express Logistics and Technology Company with operations in Lagos, Nigeria, is currently recruiting for the position below:Job Title: Head of OperationsLocation: LagosResponsibilitiesBuild a world-class network of delivery riders and driversBuild a complete operations team and manage development programs for all team membersManage health, safety, regulatory and compliance requirements for the delivery workforceSource, Procure, Manage and Maintain Delivery Assets and Technology DevicesExpand delivery operations into new cities and hubsDeliver world-class customer experience and customer support operationsDevelop and optimize logistics processes to enable aggressive growthCreate a large Pipeline of "Ready to hire" riders and driversCreate and deliver training programs for Delivery Riders and DriversManage operating and work schedules to cover weekday and weekend operationsDeliver Weekly Performance Reports and Analytics on Customer Service and OperationsEnsure performance metrics stay above agreed thresholdsExecute Special projects: such as Learning, Recruitment and Reward Systems. 

Apply at https://ngcareers.com/job/2017-01/head-of-operations-at-workforce-management-centre-397/