Hajj & Umrah Travel Business Manager at Stresert Services Limited

Stresert Services Limited - Our client, a top Travel and Tour organization mostly into umrah/hajj operations, tours (schools/groups), general ticketing, airport protocol, and hotel reservations, is recruiting suitably qualified candidates to fill the position below:Job Title: Hajj & Umrah Travel Business ManagerLocation: Lagos IslandReports To: MD/CEOJob DescriptionWe require the service of a Hajj & Umrah Travel Business Manager who will be in charge of the overall Operations and the general growth of the Travel Agency.Responsibilities Operations:Overall management of the Travel AgencySupervise the daily activities of the CompanyDesign operational plan for the companyDrive the company’s marketing policySign-on of new customers to the companyDrive growth of clientele baseUnderstand the company’s market share objectives for each customer and resolve strategies to increase wallet shares of the customer’s businesses with usContribute towards ensuring company’s budget for actualisation and realisation for the year.Management of existing clients: 100% customer retention and improved turnaround/response timePrompt resolution of customer issues and complaintsDevelop strong and enduring personal relationship with decision makers of existing clients and potential clients with the specific purpose of identifying business opportunities, resolving issues and managing crisisEnsure actualization of business targetsEnsure high standard of customer experience alwaysDevelop strategies to achieve visibility for the CompanyAttending Agency’s meetings and appointmentsGenerating enough income to defray all Agencies’ expensesRecruiting the best hands for the AgencyPrepares Weekly and Monthly Marketing Call PlanMonthly Operations & Marketing ReportFinancial Tasks:Follow up on debtors. Supervise the recovery unit and pursue all the outstanding payments due to the CompaniesPrepare Annual budgets with the MD/CEOImplementation of the budgetsKeeping Agency’s records and accountingMonitor and ensure prompt invoicing of executed jobsLiaise with Bank account officers to ensure smooth operations with the banks.Follow up on loan repayments to avoid defaultMaintenance Tasks:Facilities/ equipment managementMaintain data base 

Apply at https://ngcareers.com/job/2017-07/hajj-umrah-travel-business-manager-at-stresert-services-limited-993/