Guest Service Representative at Marriott International (Sheraton Hotels & Resorts)

Marriott International, Inc. is a leading global lodging company with more than 6,500 properties across 127 countries and territories. Founded by J. Willard and Alice Marriott and guided by family leadership for 90 years, the company is headquartered outside of Washington, D.C. in Bethesda, Maryland. Job Title: Guest Service RepresentativeJob Number: 18001GKD Job Category: Rooms and Guest Services Operations Brand: Sheraton Hotels & Resorts Schedule: Part-time Relocation? No Position Type: Non-Management/HourlyPrimary Location: NGA-Nigeria-Abuja-Sheraton Abuja Hotel  Start Your Journey With UsAt Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Welcome to our familyAs a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.      What you’ll doOrganize, confirm and process guest check-ins/ check-outs and adapt for any changesSecure payment, verifying and adjusting billing as neededProvide guests with room and hotel information, directions, amenities and local interestsRun daily reports, reviewing to see what needs to be communicated to the next shift’s staffComplete cashier and closing reports, counting the bank at the end of each shift securelyAccept and record wake-up calls, delivering to the right departmentCommunicate any emergency, lost item or theft to proper security staff and/or authoritiesKeep contingency lists in case of emergency and communicate any necessary messages Perks you deserveWe’ll support you in and out of the workplace by offering:Team-spirited coworkersEncouraging leadershipSupport to live a life of wellbeing and happinessOpportunities to serve and give back to the communityDiscounts on hotel rooms, gift shop items, food and beverageRecognition programs

Apply at https://ngcareers.com/job/2018-05/guest-service-representative-at-marriott-international-sheraton-hotels-resorts-141/