Graduate Trainee Customer Experience Officers at ARM Life

ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities. Job Title: Customer Experience Officer (Graduate Trainee)Locations: Aba-Abia /Abeokuta-Ogun/Calabar-Cross River/Edo/Ondo/BayelsaJob SummaryAttend customer enquiries/complaints - Maintain good customer relations This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)Principal Duties and ResponsibilitiesAttention to all issues identified by a client using product knowledgeProvide support to the Business Development Team within your locationEnsure timely and factual communication with clientsPrompt resolution of all complaints received and escalate where necessary

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