GE Global Operations is GE’s multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. Global Operations delivers processes at scale to create capacity and enables GE growth. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace. We are teams of functional process and domain experts, focused on the solutions that deliver results for the company.We think Big, we act as One, we deliver with Speed … so GE WorksPosted Position Title: GO-HR Operational Leader AfricaJob Number: 2609471Business: GE Global OperationsBusiness Segment: Global Operations Human ResourcesCareer Level: ExperiencedFunction: Human ResourcesFunction Segment: HR OperationsLocation: South Africa, Angola, Algeria, Egypt, Ghana, Kenya, Morocco, Nigeria Relocation Assistance: NoRole Summary/Purpose: The GO-HR Operations Leader is responsible for leading a team who will carry out all transactions required to support the employee’s life cycle with the organization, and playing the liaison role between the business EHRM/HRBP, GMS (where applicable), Immigration and other GE HR COE’s.Essential Responsibilities: - Lead GO-HR operational services such as On-boarding, Off boarding, Payroll and Benefits (processing and administration) employee lifecycle management and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively.- Be the point of contact for GE leaders, employees & suppliers – in conjunction with other GE departments.- Deliver HR transactions to the businesses ensuring all deadlines are met and customers (HRM and employees) are satisfied with the level of service.- Proactively establish and drive process improvements and leverage capability of the GE GMS team where needed- Awareness of Local Employment Laws & ensure local employment norms are met. Proactively seeks input from external parties to keep the business abreast of legislative and process changes and updates.- Understand customer requirements and meet global key performance indicators and timelines. Integrate agreed performance targets and responsibilities and carry out regular follow up and review of scorecards/metrics.- Create a continuous improvement culture, proactively identifying processes for improvement, supporting the enterprise standards and project team in the delivery of these initiatives and driving change as well as responding to business requirements.- Maintain high standard of accuracy and quality, taking accountability for compliance with relevant legal and GE policy requirements. With particular focus on meeting all payroll financial requirements.- Liaise with HRM & Line Managers to keep abreast of business requirements to ensure that the GO-HR operational team is resourced and trained effectively.- Lead, develop, coach and motivate a team of GO-HR operational professionals to deliver the GO-HR vision across GE in the countries this role oversees.- Support the Third Party Supplier leader in maintaining a strong relationship between GE and 3rd party suppliers e.g. P&B Vendors, Medical & Insurance vendors etc.