Front Desk Teller at Workforce Management Centre

Workforce Management Centre - Our client, a reputable financial institution, is recruiting to fill the position of:Job Title: Front Desk TellerLocation: LagosRole SummaryEnsure the efficient day-to-day business operations in the branch by providing cash withdrawal/deposit services to customers within authorized limits.Job ResponsibilitiesWarmly receive customers’ requests / inquiries in a friendly, professional and courteous mannerAssist customers and resolve complaints by directing them to appropriate desks or supervisorReceive, count and confirm customers cash depositsPay cash correctly in exchange for properly certified or verified customer withdrawal instrumentsPost all house cheque deposits timelyReceive and post all confirmed transactions customer account with proper value datingProcess Western Union Money Transfer paymentsRemit Customs Duty payments received and issue receiptsIssue Managers Cheques as approved by SupervisorProcess Form M processing as requested by customer and approved by SupervisorProcess and post all Branch’s collections (received on behalf of utilities, corporation, government, parastatals and other customers) and post on  virtual platforms e.g., VPay,  Interswitch, Remitta, PaydirectTake service charges as authorizedMaintain accurate teller register and other records for easy access of information  Sale of Bank ProductsEnsure error and fraud free transactionsMonitor and ensure proper use of assigned work toolsPrepare and submit daily, weekly and monthly reports as requiredHandle any other task or activity that may be assigned by the Supervisor 

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