Front Desk Officer at Sahara Group

Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the downstream, midstream, upstream, infrastructure and power sectors. Sahara has presence in different locations including Africa, The Caribbean, Asia and Europe.Key DeliverablesOperate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Hear and resolve complaints from customers/clients or the public.Collect, sort, distribute, or prepare mail, messages, or courier deliveries.Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.File and maintain records.Analyze data to determine answers to questions from customers or members of the public.Schedule appointments and maintain and update appointment calendars.Supervision of Office Assistants in respect of janitorial services whilst maintaining the lobby or reception area.Keep a current record of staff members' whereabouts and availability.Schedule space or equipment for special programs and prepare lists of participants.Taking messages and relaying them to the relevant department/companies.Administration of meeting roomsAdhoc duties as advised. Working RelationshipsAll StaffCompanies/DepartmentsVisitorsClients and Vendors.

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