Front Desk Officer at Mona Studios

Mona Studios, a foremost photography studio based in Abuja that offers image development with experience in supporting fashion shows, weddings, corporate and social events and has its core value embedded in customer-focused solutions. In other to meet our customers demands, we are recruiting to fill the position below:Job Title: Front Desk Officer Location: AbujaResponsibilitiesAdhere to and manage the approved budget, Maintain an orderly workflow according to priorities.Answer calls and respond to emailsHandle customer inquiries both telephonically and by emailManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate existing customer informationProcess orders, forms and applicationsIdentify and escalate priority issuesFollow up customer calls where necessary

Apply at