Food Concepts Plc Management Graduate Trainee Recruitment (Lagos)

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).We are recruiting to fill the position below:Job Title: Management Graduate Trainee (Restaurant Manager, Assistant Manager, Shift Manager)Location: Lagos Mainland and Island, LagosJob Type: Full TimeJob DescriptionMaintain overall quality and service standards.Follow up on management team shift control issuesDevelop Operations Excellence Audit action plan.Ensure that Health & Safety and Food safety working practices are adhered to at all timesFinancial planningDevelop budget plans and tactics to achieve target.Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.Respond to written customer complaints on a weekly basis.Conduct management meetings.Communicate and implement national and local promotions.Manage the implementation of local sales building programmesEnsure outstanding customers' service is delivered everytime 

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