Field Service Representative at Leedtec Engineering

Leedtec Engineering is a consulting engineering and commissioning firm committed to innovative designs, sustainable solutions and high-quality services for clients nationwide. We view clients as partners where mutual respect, trust and integrity lead to long-term relationships over multiple projects.We are recruiting to fill the position below:Job Title: Field Service RepresentativeLocation: LagosJob DescriptionJob brief:We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service.The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.ResponsibilitiesUndertake all customer support tasks in external facilitiesOperate efficiently to conclude all on site installation, repair, maintenance and test activitiesGuarantee that the work progress accurately follows the agendaPerform troubleshooting and strive to resolve issuesProduce frequent and analytical service reportsOperate vehicle in a safely manner and use field automation systemsAdhere to company’s given rules and regulationsTeam up with colleagues and pass on important informationDiscern customer needs and offer advice or recommendationsFormulate relationships of trust with customers

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