Field Engineer at Kranite Nigeria Limited

Kranite Nigeria Limited commits itself to becoming an international company and a major Supplier and Designer Architectural Hardwares in Nigeria. The company is best sourced for wide range of activities related to Stainless Steel Railings; Aluminum Railings; Burglary Proof; Stone Coated Roof; Office Partitions; Shower Cubicles; Furniture & Fittings. We are recruiting to fill the position below:Job Title: Field Engineer Location: Lagos Job Description:Liaison and support of Kranite Nigeria Limited on a consultancy basis.Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used.Ensure claims staff receive fast, accurate information regarding claim Vehicles, in line with their operational objectives.Develop communication channels with customers, staff and service providers.Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.Report on and investigate any areas of possible fraud.When required, complete forensic examination of motor vehicles to establish the validity of the claims.Monitor and control average total loss values.Carry out occasional Locus Reports and possible fraud investigation, upon request of the Claims Department.Co-ordinate and resolve complaints as prescribed by company and regulatory guidelines.Provide technical support and a quality engineering resource to the claims department with regards to referred items within service levels. 

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