Executive Secretary/Supervisor at Stern & Kay Consulting Limited

Stern & Kay Consulting Limited - We are in the business of providing Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services. At Stern and Kay Consulting we partner with your organisation to ensure we achieve maximum efficiency, and focus on increasing the core business values of your organisation by providing our expertise combined with our experience to deliver a uniquely effective service.We are recruiting to fill the position below:Job Title: Executive Secretary/SupervisorLocation: Victoria Island, LagosResponsibilitiesProvides quality service by enforcing quality and customer service standards.Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.Strategizing and monitoring daily activities of customer service operation.Assisting customer service staff with duties where required.Assisting with development and implementation of service policies, and explaining these to staff and customers.Contributes to team effort by accomplishing related results as needed.Performing additional duties where needed. 

Apply at https://ngcareers.com/job/2019-02/executive-secretary-supervisor-at-stern-kay-consulting-limited-399/