Ensure Insurance Plc Fresh Graduate and Exp. Job Recruitment 2016 for Head, Channels Development

Ensure is changing the way insurance works for Nigerians. Our primary objective is to deliver innovative insurance products that work for you, our customer. From life insurance, education plans, motor insurance to home insurance, we’ve got you covered.We are recruiting to fill the position below:Job Title: Head, Channels DevelopmentLocation: Lagos, NigeriaJob Objective:To identify, commence and expand business partnerships via alternate channelsKey Responsibilities:Develop a plan for channels development based upon segmentation, market research and support communication of the strategy across retail and consumer management team.Develop, implement and manage the E-channel initiative of the companyDevelop, implement and manage the micro-insurance initiative of the companyChannel, product, process development and managementSeek out, develop, implement and manage Financial Advisor relationship with Financial institutionsDevelop profitability models for each delivery channel and preparation of periodic profit and loss estimates.Identify and implement opportunities for migration of customers from high cost branch and manual transactions to alternative and lower cost channels with the objective of reducing the cost of service delivery.Integration of service experience via current channels and identification of emerging technology that will support new customer propositions.Establish, monitor and manage Service Level Agreements with internal and external service providers to ensure high availability of every channel to ensure the company exceeds customer expectations.Manage each channel as a business focusing on service delivery, and ensuring that each channel delivers a reliable high quality self-service experience for customers.Evaluate and ensure security and compliance requirements are built in to every self service delivery channel in consultation with information security and IT to minimize or eliminate opportunity for fraud and defalcationKey Performance Indicators:Meet set targets lines for partnership and financialsGrow on number of alternate channels, number of policies acquired and premium incomeTimely presentation of all business reports

Apply at https://ngcareers.com/job/2016-11/ensure-insurance-plc-fresh-graduate-and-exp-job-recruitment-2016-for-head-channels-development-529/