Desk Program Manager at Alliance for International Medical Action (ALIMA)

The Alliance for International Medical Action (ALIMA) is an independent medical aid organization based in Dakar, Senegal. ALIMA has three principal areas of expertise: providing medical care in humanitarian crises, supporting the development of national medical organizations, and conducting operational research to bring medical innovation to the field.We are recruiting to fill the position below:Job Title: Desk Program Manager Location: AbujaStarting Date: June 2018Contract : Open Ended Contract, 3 months probationary period renewable once - maximum 6 months of probationary period.ObjectivesThe Desk Program Manager as well as the rest of the Nigeria Desk team will be based in Abuja with regular visits to the field and to our operational headquarter in Dakar, Senegal (25% to 30% of the time).The Desk Program Manager plans, organises and implements the overall support and advice necessary to projects and teams in Nigeria in order to ensure the delivery of efficient operations that hold up ALIMA’s values and principles and put the patients at the centre of our actions.She / he is leading the Nigeria operational strategy which includes finding the means to support the operational ambitions.She / he is liaising with Lake Tchad’s other desks / operations and contributes to a global context understanding that supports the security and pertinence of Nigeria operations.The Desk Program Manager works in close collaboration with ALIMA’s Operations’ leadership team and is responsible for operational quality, efficiency and for her/his team’s management (desk team, Borno Head of Mission, and Project Coordinators directly working with her / him).Key ResponsibilitiesRegarding the ongoing and future operational volume, the diversity and the breadth of the portfolio in Nigeria (context, regular & emergencies activities, research), the decision was made to set-up a full desk in Abuja.Due to the this specific set-up, with a desk, currently a full coordination team in Borno State and 2 projects in the country (Lassa Fever project in the south and SSR project in Jigawa State), the Desk Program Manager should demonstrate a strong ability to stand back so as to be informed (avoiding the micromanagement), to discern, delegate and decide when appropriate.Generally speaking, the Desk Program Manager is directly responsible of ALIMA operations in Nigeria ; based on the means at her / his disposal, and within the framework of ALIMA’s values and validation processes, she / he will define and develop ALIMA strategy in the country.Based in Abuja, he/she should provide a global and analytic reading of the context in sub-region including the cross-border trends and problematics in link with others Desk Program Managers (especially NIger and Cameroon).In this role, the Desk Program Manager is in charge of the global support of operations in Nigeria and she/he is responsible for the relevance, quality and good implementation of field projects.Programs definition:Provides advice to the field on future project directions, in collaboration with the field, partner NGOs, desk team, support departments and external experts when necessaryPropose future operational directions, in collaboration with all of the above, for possible new projects- Defines and constantly adjust the organization and the means necessary for the deployment of the missions as well as the stages of implementation of the actionsDecide on strategic orientations, goals and allocated resources, in association with partner NGOs, when pertinent and with the support and advice of HQ experts and leaders.Submit the opening and orientations of new programs to Operational Support Director and her teamResponsible for the establishment of the annual plan, including the partnership goals, to be approved by the board of directorsPrograms management:Ensure the coherence of the portfolioProvide support to Head of Mission and Coordinators ensuring that objectives, expected results, allocated resources are known by Alima HoM and CP’s in the country, NGO partners and desk teamSupervising the implementation of programsResponsible for the monitoring, evaluation and reporting on the programsEnsure program quality and recommend re-orientation if requiredResponsible for context monitoring and security policy (definition and implementation) for teams and operationsSupervise activity of the deskSupervise field managersFeeding back to operations, board or directors…, on regular operations and strategy choices, including providing analytics reportsParticipate actively and guide the field team in search for fundingIs the guarantor of the application of policies and the deployment of toolsEnsure the smooth flow of information between the Operations Department, the other departments, the field and within its teams.Is a privileged interlocutor of the heads of the support departmentsPropose public communications and be the key ALIMA spokesperson when it comes to ALIMA external communicationOperations development and representation:Represent ALIMA at nationale/international discussions or communications initiativesDevelop relationships and partnerships with international/national organizations and donorsEnsure adequacy between programs and donor expectationsUnderstand and map out donors strategies and negotiate with donors when medical humanitarian needs need to be coveredEnsure the smooth flow of information and coordination with all stakeholders (internal & external) in Nigeria as appropriateIdentify potential new funding and develop relationships with donors (institutional and private - with the support of Donors and Dev/com dpts)ALIMA NGO development:Proactively contribute to the debate on operational and strategic orientations, innovative ideasContribute to the link between operations and research in order to improve medical careContribute to the search for practical and intelligent partnerships when and where they support our objectivesContribute to the fundraising effort in support of the communication and development teamAttend meetings with executive committee, partners, board of directors and platformsContribute to building ALIMA’s future:Participate in the definition of ALIMA strategy and operational policiesElaborate regional and / or thematic strategies where and when necessaryIn the spirit of project management freedom, the desk manager and his team will periodically monitor and evaluate the projects in light of ALIMA’s principles and values, guidelines and project objectives.People and team Management:Manage your team (finance operations, manager, HR advisor, and heads of mission): Recruit, coach, advise, support, motivate, federate your teams and contribute to their professional developmentSet orientations and contribute to the definition of collective and individual objectivesEnsure the good contribution of your desk to transversal projects within ALIMAEnsure that ALIMA’s Charter is central to everyone’s work and attitudesBuilding and transferring competencies: participate in the definition and implementation of training.Propose assessments / capitalisations on your perimeter.Considering the HR level in Nigeria, in support of the HR department, contribute to identify potentialities for ALIMA globally for HR sourcing + training (in hospital, universities, etc.)Financial ResponsibilitiesResponsible for the overall financial efficiency and visibility of operations and team: support and advise the Desk Finance Operations Manager and Head of Mission on budget construction and managementWork in collaboration with the Finance Director for the planning and follow-up of team budgetEnsure search for institutional funding ; indirectly and by delegation from her / his project coordinators and Head of Mission, the achievement of objectives and the respect of contracts signed with donors with the the support of the Donors Service in DakarThis newly created position is part of a new team which needs to find its own way of working ensuring that the principles and values lying within our Charter are at the heart of how they work with others as much as with and for the patients.This job description is not exhaustive.

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