Desk Head, Data Centre Management at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.We are recruiting to fill the vacant position below:Job Title: Desk Head, Data Centre Management Ref Id: 1900000NLocation: Head Office, LagosJob: FBN GEN. Job FamilyOrganization: Technology and ServicesSchedule: RegularShift: StandardJob Type: Full-timeDescriptionAssist with development and configuration of infrastructure from conceptualization through stabilizationManagement, configuration and systems administration of systems, storage, servers, operating systems and computing platforms in all environments (production, test, QA, development, etc.)Provide technical direction in the area of requirement definition, planning, coordination, programming, and implementation of server systems (UNIX, Linux, Windows, etc.) including configuring and building kernelsDetermining appropriate server size and configuration for business applications (this is done in conjunction with the application development team)Perform system maintenance, high-level support of the operating systemsPerform hardware configuration and administration, event, fault and performance managementProvide support to all environments (production, test, QA, development, etc.)Fulfil service requests and perform routine maintenance and support activitiesPerform backup and recovery activities of information and computer services, in order to guarantee the operations in case of disasterProactively monitor CPU activity, memory usage, disk I/O and disk usage and provide warnings when these reach critical thresholdsAdminister web servers for Internet, Intranet and ExtranetKey Performance Indicators:Performance of infrastructure hardware and softwareProactive  monitoring of applications and infrastructure (timeliness in identifying potential problems before they cause outages)Average hours of downtime & non-availability of IT services in case of failure & DisasterPercentage of incidents/problems due to capacity and performance shortagesFrequency of repeated quality audit exceptionsPercentage of overdue incidents and problemsRecovery time during planned and unplanned outagesNumber of business requirements fulfilled 

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