Customer Support Specialist – English & Hausa at Bolt

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building the future of transport – one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as transport should be.We believe in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, we’re helping cities evolve towards decreased traffic congestion and pollution. Having reached a $1B valuation in just 5 years, we’re all about hyper-fast growth. And we’re just getting started. Job Title: Customer Support Specialist - English & Hausa Job DescriptionWe are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.What You'll be DoingRepresent Bolt in any English & Hausa spoken marketSupport all Bolt's users and help them get the most out of our appsCreate loyal fans by showing them we really careContribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer supportBe a key player in building a support team in a challenging growth environment

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