Customer Service Representative/Telemarketer at Infostrategy Technology Nigeria Limited

Infostrategy Technology Nigeria Limited is an Information, Communication and Software Technology firm incorporated in Nigeria and the United Kingdom. Founded in 2000 and reconstituted in 2002, we operate with a burning passion to transform the technological terrain of Africa by delivering value to clients through innovative and effective leverage of cutting-edge technology solutions. We are currently seeking a smart, hardworking and articulate person to fill the position below:Job Title: Customer Service Representative/TelemarketerLocation: AbujaJob DescriptionManage large amounts of incoming callsGenerate sales leadsCold call people using a given phone directory to sell productsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers 

Apply at https://ngcareers.com/job/2017-01/customer-service-representative-telemarketer-at-infostrategy-technology-nigeria-limited-318/