Customer Service Representative at A Prestigious Cinema

 Trithel International Consulting Limited - Our client, a prestigious cinema in Lagos, seeks to employ a charming, extremely personable and customer oriented individual to fill the position below:Job Title: Customer Service RepresentativeLocation: LagosJob DescriptionThis individual will ensure that every customer’s guest experience is exceptional.ResponsibilitiesAssist guests to the cinema by providing them with options available to them to entertain them.Be fully equipped with the synopsis of films showing at the cinemas to adequately assist cinema guests.Handle customer complaints and provide swift resolutions to complaints.Continuously look for opportunities to improve customer service.Provide management with objective feedback obtained from guests to the cinema.Follow communication procedures, guidelines and policies.

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