Customer Service Officer at Olive Prime Psychological Services

The Olive Prime Psychological Services - We are a new "mental health Outpatient service" based in Abuja, currently looking for the best hands that can provide excellent and client focused services.We are committed to providing individuals with a flexible pathway to full recovery in a way different from the conventional inpatient services. We intend to provide support for our service users where we engage them in various psychological therapies and other complimentary activities which in the long term equips them with a more realistic and flexible form of recovery.We are recruiting to fill the position below: Job Title: Customer Service OfficerLocation: AbujaJob DescriptionConsidering we are a new organization with an intention to deliver a quality service. We are currently on the look-out for exceptional, committed, innovative and highly motivated staff, willing to go an extra mile to support the organization to achieve its core objectives within a confidentiality driven service practice.Principal Duties and ResponsibilitiesPatient Management: Serves as the first contact to parents and their wards, and maintains a cordial relationship with them.Clearly address their inquiriesOpens files for new clients after registration fees has been paidTake enquiry from patients or their relatives, upon admission inform patient’s family member about our prices and ensure they fill the “Inpatient Admission form”.Print out copies of price list for both in and Out Patient prospects. Take UDT enquiries and contact the Ward manager/Nurse on duty for the exercise.Interfacing with visitors/clients and clearly address their inquiries. Focus on providing exceptional services resulting in customer satisfaction.Patient Files: Opening of patient files for newly registered patients, allotting Hospital and Medical record Number, and retrieving of patient files when client come for follow up.Provide secretarial support: filing, answering telephone calls, compiling and typing of official documents as required, photo copying and distributing materials, correspondence.Receive, dispatch and disseminate official correspondenceAssist in the procurement of office items when need arises

Apply at https://ngcareers.com/job/2018-02/customer-service-officer-at-olive-prime-psychological-services-536/