Customer Service Officer at Cypress Leasing

Cypress Leasing - We are specialists in project finance for a wide range of projects. Our specialist teams are experienced in project financing across a range of industries including, energy, oil and gas, transportation and aviation.We are recruiting to fill the position below:Job Title: Customer Service OfficerLocation: LagosJob DescriptionCypress Leasing and Investments Limited provides solutions in operational and finance leases, asset management and investment advisory.Cypress services includes consumer and corporate leases and rentals, logistics and fleet management, portfolio management.ResponsibilitiesCustomer Service officer:Attracts potential customers by answering product and service questions; suggesting information about other products and services.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Perform live chat and email correspondence with customers.Ability to maintain composure with difficult consumers. Must remain professional at all times. 

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