Customer Service Officer at Cheki Nigeria Limited

Cheki Nigeria Limited is an online marketplace where all of Nigeria's leading car dealers, importers and private sellers post their cars for sale in Nigeria. We do not sell cars directly but rather offer a state of the art advertising medium for users to buy and sell their cars, 4WDs, vans, bikes and trucks and other vehicles.Job Title;Customer Service Officer Job DescriptionGain in-depth knowledge of cars and differentiate them to existing and potential customersSpend time with customers to determine their needs and discusses car optionsOpens customer accounts by recording account information.Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperworkSupport on-line customers through our eSales officeFollow up with existing and potential customers to generate leads and close salesMaintains customer records by updating account information.Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its servicesReach out to customers through technology or in person, communicating to them about the company’s unique services, and finding out about new services they want the company to offerReceive and respond customer service inquiries

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