Customer service at Macroglobal

A reputable company need the service of customer care executive Job description: Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers Behavioral profile: Ability to work with little or no supervision Qualification and experience needed: OND, Bsc in any related field and 1year working experience as a customer service agent in a recognize organisation Renumeration: Attractive package Interested applicant should apply Application deadline: 31st January, 2017. send your cv to chiannglobal105 @ gmail . com



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