Customer Relationship Officer at Eureka Global

Eureka Global is recruiting suitably qualified candidates to fill the position below:Job Title: Customer Relationship OfficerLocation: AbujaJob DescriptionThe customer relationship officer is the first point of contact with customers and will ensure that all customer needs and complaints are addressed in a way that will leave them satisfied.ResponsibilitiesCreate plans to address clients’ business needsAdvise clients on creating profitable processes based on his knowledge of the company products and servicesCommunicate regularly with customers to ensure they are satisfiedAddress customer concerns and complaintsEnsure both the company and clients adhere to contract termsStudy competition to find new ways to retain customersHandle communication within and outside the officeKeep the company’s website updatedManage the company’s social media pagesAnswer all calls to the company. 

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