Customer Marketing Manager at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Customer Marketing Manager for our client who is a sophisticated handbag store.  SummaryBuild strong relationships with customers through engaging marketing campaigns that increases up/cross sales, customer testimonials and referrals. Loyalty, retention, and builds a community of fanatic brand advocates.Create & execute programs for customers that increases repurchase, referrals and cross-sell and upsell opportunities.Connect with customers to improve the customer experience.Identify key customers that can act as a marketing channel through testimonials, and influencer marketing.Design, Implement and track customer referral programs.Manage library of up-to-date customer testimonials and reviews.Manage customer satisfaction surveys to drive change throughout the organization. 

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