Country Head of Front Office – H/F at Bollore Transport Logistics

Bollore Transport Logistics (36000 pers) is the Division of Logistics and Marine Services of the Bolloré Group. Present on all five continents, our trademarks carry out all the logistics activities: air, sea and land transport agents, storage and distribution, industrial logistics, port and rail operations, security and quality control, broker in maritime chartering.We are recruiting to fill the position below:Job Title: Country Head of Front Office – H/FReference No.: NIGFOI-2720Location: LagosJob Description:Your main priority is to set national sales priorities aligned to regional sales strategy and build a team of Sales experts to grow footprint and recognition.ResponsibilitiesSales Target and Marketing Strategy Definition:Define the overall Sales & Marketing strategy of the entity with the aim to achieve the targets in the all strategic clusters: Key Accounts, Field SalesDefine the marketing kits and action plan with the objective to achieve each sub-gross marginDefine and own Country Gross Margin target (i.e Commercial Budget) in connection with the regional objectives and line with Country Managing Director expectations.Sales Management:Elaborate commercial plans of action and schedule of workDefine and allocate portfolioOrganize Sales TeamSet up sales staff objectivesReview Sales objectives thru weekly and monthly meetingsParticipate and supervise hiring of Sales candidatesCustomer Sales Support:Customer Sales Support team organizationCustomer satisfaction evaluation (survey, customer complains)Customer relationship building with key clientsTeam Management:Set up sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM,…)Performance assessmentTeam buildingSystem Control and Compliance:Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance.ISO compliance of sales activitiesEnsure the efficient communication channel in sales teamReporting:Participate to management meetingImplement monthly business Flash reportBudget report

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