Conference Centre Manager at Candour Consult

Candour Consult is a world-class capacity building and management consulting organization providing human skill development with a broad vision to assisting in the development process in Africa in the areas of capacity building and development management consultancy. We are currently recruiting to fill the position below:Job Title: Conference Centre Manager Location: LagosJob Description:A conference centre manager is responsible for the day-to-day management of a conference centre. This includes managing all staff and centre services such as:Reception/front of house;Catering;Accommodation;Marketing, advertising and PR;Sales;Finances.Conference centre managers lead the business by coordinating the involvement of the business’s operational management team, such as the catering manager and accommodation manager.They ensure that all services provided meet the clients’ needs and events are run efficiently, which may require liaising with an event organiser.Managers must strike a balance between customer satisfaction and effective business management, which often means dealing with last-minute changes or solving problems as they arise.It is also the responsibility of the manager to develop the business by effectively planning ahead, managing future sales/marketing and efficiently budgeting to maximise income generated.Job Responsibilities:Managing budgets and financial plans;Ensuring all events run smoothly;Taking responsibility for the recruitment, training, organisation and monitoring of staff;Taking responsibility for the sales and marketing of the conference centre, including pricing, promotions, image/brand and profile;Communicating daily with the management team, planning work schedules and checking client requirements;Dealing with customer complaints, comments and enquiries;Purchasing equipment necessary for the conference centre to operate;Supervising maintenance, supplies and equipment;Achieving profit targets;Ensuring compliance with health and safety, licensing laws and other legal regulations;Day-to-day troubleshooting and addressing problems as they arise.Leading by example in maintaining service standards;Negotiating with external service providers and suppliers as required;Applying current legal and in-house HR procedures to ensure the retention of good staff and the provision of high-quality services;Researching markets to identify new business. 

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