Community Relations Manager at a Multinational Construction Company – - Our client, a Multinational Construction company based in Calabar, Cross-River State is recruiting suitably qualified candidate to fill the position below:Job title: Community Relations ManagerLocation: Calabar, Cross RiverJob type: Full-timeJob DescriptionsThe Community Relations Manager will help the company to  deliver its work in a way that shows care and respect to the host communities in which the organization operates.The role involves working closely with people across the business including project managers and front line teams to make sure our host communities know about upcoming improvement work and how it might affect themJob ResponsibilitiesManaging a small team of community relations advisors,Identify potential reputation risks and help devise strategies and plans to mitigate them.Devise and develop strategies and activities, on a local basis, which support the delivery of the community relations objectives.Responsible for the operational management of high-volume incoming enquiries and complaints, including constituent issues raised by government representatives.Within the context of a national, single-process approach, determine and implement the most effective methods, within both the community relations team and the route teams, for handling incoming complaints and enquirers.Act as custodian of the public enquirers database.Conduct the relevant analysis of data accrued within the team and act on the analysis to improve delivery.Manage relationships with internal and external stakeholders, including representing the business at public meetings/forums. 

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