Communications Operator Assistant at The Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the camp management, shelter, education, food security, legal assistance, and water, sanitation and hygiene sectors.We are recruiting to fill the position below:Job Title: Communications Operator AssistantLocation: BornoSlot: 2Tasks and ResponsibilitiesEnsure adhere to NRC policies, tools, handbooks, guidelines and proceduresConduct daily CMC activities whilst adhering to NRC’s Standard Operating Procedures (SOPs)Assist with the implementation of the support function according to SOPsEnsure proper collation and storage of InformationComplete status reports and maintain databases as required within the CMCPromote and share ideas for improvement of the support functionFacilitate efficient communications and information flow for all field teams.Log all communications and dispatch them without delay.Keep all necessary messages sent/received by NRC communications systems strictly confidential.Ensure that all NRC CMC users comply with proper communications proceduresAdvise CMC Team Leader immediately of faults in the telecommunication networks / communications equipment and undertake all necessary action to provide a prompt reestablishment of service.Monitor open source channels (TV, radio, social media, etc) collate and store relevant information and update the Team Leader and Security Officer accordingly.Receive Staff Feedback Forms and collate information for daily follow up by Team LeaderCarry out any other duties as delegated by the supervisor and Management 

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