Client Services Manager at Demz Analytics

Demz Analytics is a software development company with focus on building data driven applications and data science products.We are recruiting to fill the position below:Job Title: Client Services ManagerLocation: LagosReports to: COOCommitment: Full timeJob DescriptionThe Client Services Manager (CSM) ) is a dynamic professional responsible for overseeing all customer relations at our company. Our Company is on a mission to help our customers succeed by enabling the safe use of social media while protecting the enterprise from unnecessary risk and remaining compliant.ResponsibilitiesInteract with the Company’s current and potential customersCompile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social mediaManaging workflows and access controlsAnalyzing data and schedules to suggest new processes and proceduresCreate reports and dashboards based on requirementsTracking daily tasks, measuring and reporting of all activities at a customer levelHandles all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks 

Apply at