Client Service Manager at Pivotage Consulting

Pivotage Consulting- Our client, an award-winning brand and advertising agency, is currently seeking to employ candidates to join its team of vibrant and highly creative individuals to fill the position below:Job Title: Client Service ManagerLocation: Lagos Job DescriptionYour responsibilities will include the following:Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each clientInterfacing with clients to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping outcomes.Engaging clients with world-class client-facing skills and proven ability to engage and drive commercial outcome.Developing open and effective channels of communication with clients.Coordinating internal projects and determining the best utilization of resources to increase customer satisfactionEncouraging revenue growth by inspiring clients to purchase additional servicesBecome the reliable point of contact for each customer that is required to establish a strong business relationship

Apply at