Claims Officer at An Insurance Firm

One of the top Insurance firms in Nigeria is currently recruiting suitably qualified candidates to fill the position below:Job Title: Claims OfficerLocation: LagosReports to: Head, Central ClaimsJob Objectives: Undertake physical inspection of reported claims; analyze claims data and policy documents to determine the extent of the company’s liability.Responsibilities:Register notification of claims into claims Register, open file and allocate claim numberExtract relevant information on the risks covered from the underwriting file and document such in the claims fileAcknowledge claim notification and request for claims substantiating document from claimant/broker to ensure accurate and complete information on claims.Book appointment with claimants/brokers to arrange for physical inspection of claimsUndertake physical inspection and investigation to ascertain validity of report claimsWrite report on inspection and investigation containing findings and recommendation for minimizing effect of claims settlement on the companyInterpret policy wording, analyse and adjust claims to determine the extent of company’s liability and make recommendations to the Team LeaderRaise credit note on claimant where premium outstanding Follow-up and collect recoveries and salvage from negligent third party or insurer to reduce claims outlay before cheques for payment are releasedPrepare cheque requisition to pay claimants, co-insurers, solicitors and other professionalsVerify correctness of values on claims cheque and dispatch to claimant/brokerRegister all approved claims cheques into Settled claims RegisterSend copies of loss adjusters reports to co-insurers and collate opinions on their recommendations.Processing of branch claims upon receipt of mails from branch offices to settlement. To follow up on third parties recoveries where necessary and ensure that all branch claims are on P10.Preparation of various claims and NAICOM reportsAny other duty as assigned by Unit Head.Primary Interface:External: Brokers, Customers, Organizations

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