Chief Operating Officer at Hamilton Lloyd and Associates

Hamilton Lloyd and Associates - Our client just recently completed a modern Mall and Service Apartments and is recruiting suitably qualified candidates to manage her affairs, to fill the position below:Job Title: Chief Operating OfficerLocation: LagosRole SummaryThe Chief Operating Officer will establish organizational goals, performance objectives, guidelines and best practices that are based on Board Policy and strive towards achieving them.Key ResponsibilitiesOversee all store/property operations based on the goals, objectives, and standards of the organization.Oversee, assist, and supervise all department managers in planning and performance to achieve all goals and objectives.Provide a model of supportive and participatory leadership promoting the concepts of team building and empowerment.Accountabilities (Abridged)To assure:Optimal support for business developmentAll activities must be aligned with the company’s strategyAccomplish the targets (operational and budget)Accomplish our promises (delivery on time and form for example)To generate:Strategies that guarantee business growingCustomer loyalty trough a world class serviceOperations team developmentHuman Resource:Input in the hiring process.Stock Control:Prepare and place inbound orders based on latest sales trend, latest forecast and regional stockholding day targets.Control to make sure that new and merchandising products are available in the local market at least two months prior to the respective launchImportation process and insuranceMake sure that the present insurance policy (corporate and/or local) covers the goods from the port in origin until arrival at the local warehouse in each market.Distribution strategy:Constantly challenge status quo, provide distribution and expansion strategies to support growth.Shop Management:Make sure that business complies with the general standards when it comes to housekeeping, security, inventory control and general procedures to minimize losses due to negligence and theft.Make sure that products are stored and distributed in order of expiry date (FEFO –First to Expire, First Out). Assure that no expired products are sent to the shop.Marketing of specific projects to be added.Budget, cost follow-up and ReportsMake customer service and operations target and rolling forecast.Follow-up actual costs and investments against agreed levels. 

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