Catholic Relief Services (CRS) Fresh Job Recruitment for Deputy Head of Operations (DHoOps)

Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and currently focuses on agriculture, health and emergency programming.We are recruiting to fill the position below:Job Title: Deputy Head of Operations (DHoOps)Location: Abuja, NigeriaDepartment: OperationsReports to: Head of OperationsBand: E-2Job Summary:The Deputy Head of Operations’ (D-HoOps) primary function is to provide leadership, oversight and support to the Head of Operations in the management of the country program’s operational/support departments which includes Information and Communication Technology, Travel & Logistics and Administration (partnership & contracting).Compliance and Partnership are themes.  The Deputy HoOps ensures that program team are supported to effectively meet articulated needs, manage risk, and increase efficiency. Responsibilities:Leadership:As a member of the Country Program’s senior management team, work with senior colleagues to coordinate efforts with the aim of best serving program participants.Incorporate Operations issues into country strategic planning process. Assess and advocate for needed investments in Operations capacity.Serve during absence of the Head of Operations.Attend relevant interagency, sector coordination, and representational meetings as required. Network with equivalent staff in colleague organizations.Work with technical leads to improve Operations capacity, including systems and staffing.Oversee Operations functions in field offices by directly supervising Field Office focal persons on Administration.Other duties assigned by the Head of Operations.Functional Management to Increase Effectiveness(Inclusion of all functional areas here is fundamental to the position.)Travel and Logistics Unit:Supervise the SCM and/or Travel & Logistics Specialist in the strategic management of material, travel and logistics resources. Communicate CP priorities and guide him/her to ensure alignment of efforts.Ensure proper stewardship of CRS resources, and the optimal utilization and maintenance of program assets and resources including proper inventory controls (includes oversight of inventory receiving and shipping as well as warehouse, fleet and asset management and the disposition of assets).Ensure high quality reporting that allows for proper tracing and tracking of inventory and assets. Ensure that in-kind transactions are reflected appropriately in financial statements according to CRS policy.Ensure integrity (accuracy, security) of SCM information systems.Information and Communication Technology:Supervise the IT Manager in the strategic management of ICT resources. Communicate CP priorities and guide him/her to ensure alignment of efforts.Apply ICT-enabled change management principles and act as a sponsor for and supporter of change agents. Promote adoption of standardized systems by all staff.Where CP’s engage in ICT4D and other location-specific development projects, ensure the application of GKIM policies, and project management and ICT system planning and implementation principles.Ensure the application of ICT system operation, maintenance, and support principles. Ensure adherence to GKIM standards and protocols related to IT systems. Support management of service requests by facilitating integration with the Global Help Desk.Ensure the application of unique principles of managing ICT vendors.Administration:Oversee the CP vendor agreement and contracting relationships; ensuring their files are updated respectively.Lead activities in maintaining professional relationship between CP, legal counsel and governmentSupervise the Senior Administrative Officer. Communicate CP priorities and guide him/her to ensure alignment of efforts.Ensure that the physical plant is appropriate to need and that it is managed in conformity with CRS policies.Ensure that transportation services other than fleet management are appropriate to need and delivered in conformity with CRS policies.Run Bridger checks for all CP vendorsEnsure that risk mitigation strategies including insurance are undertaken. Lead preparation of agency risk reporting.Relationship Management to Build Capacity and ensure ComplianceDonor and Government Compliance:Support in the performance of periodic conduct systems checks in all support departments and offices to ensure that CRS is in compliance with CRS and donor standards, and to ensure responsive support to staff, programs, and partners.Support to identify management system weaknesses, establish priorities, provide recommendations for improved systems performance and ensure compliance.Provide assistance to the HoOps in overseeing compliance with US Law as it pertains to CRS’ operations. This includes the Patriot Act, FFATA, U.S. export licensing regulations under OFAC and Commerce programs in coordination with HQ Office of General Counsel.Oversee compliance with local laws. Ensure that legal commitments are made in accordance with local law and US law where applicable. Manage responsibilities that go with an international presence, including country agreements and visa and registration requirements. Identify and work with local counsel.Act as supporting lead contact for and lead responder to any issues that emerge from internal and external audits.Partner Capacity Building:Lead relevant CRS staff to help partners identify and resolve management quality issues, and to continually improve quality.Provide timely, efficient, appropriate technical assistance to staff and partners in management issues.SRFM compliance in GatewayOthers:Act for the HoOps in his or her absence and provide support to Finance, HR, Procurement, Fleet & Facility UnitsPerform any other duties assigned by the HoOpsAgency-wide Competencies (for all CRS Staff):These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.Serves with IntegrityModels StewardshipCultivates Constructive RelationshipsPromotes Learning Deputy Head of Operations CompetenciesPromotes Stewardship of ResourcesEnsures Principled complianceProactively Manages RiskLeads Operational ImprovementsSupervisory: Travel & Logistics Specialist, IT Manager & Sr. Administrative OfficerKey Working Relationships:Internal:The Head of Operations, Country Representative, Head of Programming, COPs, Heads of sub-offices, Department Managers, Project Managers and Program Coordinators, Regional Office (particularly the DRD-Ops); HQ- OpEx, HQ Human Resources, HQ Finance, HQ GKIM, OGC, HQ Internal Audit.External:Heads of Caritas Internationalist representatives; Church partners; CRS implementing partners; operational partners and colleague organizations; USAID Mission; Center for Disease Control, EU, and other international donors; Local Government; auditors; banking and insurance Institutions; service providers and vendors.

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