Case Management Officer at the Center for Community and Health Development International

The Center for Community and Health Development International is a non-discriminatory, non-governmental organization with a mandate to improve the health and quality of life of Nigeria's rural children and women. CHAD was established in 2002 by a group of women from different religious and ethnic background in Gombe state, North East Nigeria.We are recruiting to fill the position below:Job Title: Case Management OfficerLocation: BornoJob Type: ContractJob Duration: 9 MonthsPosition SummaryThe Case Management officer, under the supervision of the Child Protection Specialist/Technical Adviser will be responsible for:Supervising the implementation of the Case Management activities in the various communitiesSupervising case workersSupervising and participating case conference and case review theCoordinating with relevant stakeholder involved in CPThe Case Manager officer will ensure that project activities are consistent with CHAD’S programming principles and approaches, draw on relevant best practices and lessons learned, enable children to attain their rights and are compliant with donor regulations.Key Areas of AccountabilitySupport on and keep up-to-date a map of existing services to which children and families can be referred to.Link case workers with service providers and support effective collaborationSupervise and coach case workers on the identification, assessment, documentation, referral (to relevant services) and follow-up of at-risk children and familiesSupervise and support the case workers in family visits if necessaryOrganize weekly case management conferences/ case review with all case workersEnsure that case workers respect confidentiality and follow ethical guidelinesEnsure that files, registers and computer databases are used in an appropriate and correct manner and ensure case workers adhere to proper documentation and data protection protocolsSupport the implementation of the Inter-Agency Child Protection Information Management SystemReview the follow up of cases, and ensure all cases are managed within acceptable timelinesWork in close collaboration with the community mobilisers to strengthen our relationship with the community and to strengthen the referral system.Work with the child protection team to ensure close links between case management and our work with community based child protection mechanism.Ensure internal referral mechanisms (with other sectors) are in place and cases are appropriately managed and followed up when referredEnsure constant and transparent communication and collaboration with relevant stakeholders, including community members, community leaders and familiesDocument best practice, case studies and learningShare information on field-level successes and challenges with the Child Protection officer.Ensure that major challenges are flagged early, and addressed in an appropriate way;Facilitate, collect and report information regarding the overall situation of child protection risksSupport the preparation of all procurement and administrative documents required for case management implementation.Support the Child Protection Manager in the ongoing capacity building of case workersSubmit regular case management reports and ensure that information is kept up to dateCoordinate with other agencies offering case management services to children on referral and transfer of cases 

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