Business/ICT Process Documentation and Management Officer

At Access Solutions we believe in offering much more than just a job; we strive to give you a full-fledged career. Towards this end we provide you with superior training and the opportunity to work in different industry and service practices on the latest technology platforms.What we offer you is an accelerated career path that you can yourself design as you go along. We also offer a host of other tangible and intangible benefits that will transform you into a world class techy professional.We are recruiting to fill the position below:Job Title: Business/ICT Process Documentation and Management OfficerLocation: Abuja, NigeriaJob Type: Short termDepartment: Corporate Services & DevelopmentResponsibilitiesThe Business/ICT Process Manager shall be responsible for managing and executing process development in Access Solutions Ltd.The Business / ICT Process officer will provide documentation and process documentation for an ongoing project.Other responsibilities will include business process review/improvement, organizational design and coordination, performance tracking, organisational learning & knowledge management, culture management and succession planning.Specifically, the responsibilities shall include to:Develop process models including maturity and continual improvement programs for departments in the companyDrive the executions of strategic initiatives on which strategic objectives are anchored.Coordinate the process of cascading corporate objectives to all staff performance indicatorsTrack/Monitor the performance measures and indices of all staff on a periodic basisEnsure the compliance of organizational culture that enables employees to perform in accordance with the company’s objectives.Define and apply a structured process management approach and methodology to build and monitor Access Solutions Ltd’s processes and proceduresIdentify additional customer needs that were previously unrecognized by the business owners and involve business owners in developing solution options.Develop structure and order to undefined problems and/or large scale problems, making them easier to address and solve.Constantly improve methodologies and measurement frameworksCommunicate change and provide training to impact business unitsAnticipate issues and risks and act to mitigate these quickly; handle any unforeseen roadblocks swiftly and effectively.Identify end- to-end re-engineering opportunities across the businessManage all auditing efforts for Access Solutions Ltd’s processes, procedures and internal documentationDirect Team's work efforts towards customer outcomes and expectations. 

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