Business Support Engineer, RAN SME at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.   Job Description The main activities of the RAN Business Support Function will be to support Airtel RAN customer complains quick resolutions , improve revenue and act as Subject Matter Expert to support Regional Operation on ZTE RAN technologyIn addition, the successful candidate will also Support in design, monitoring, troubleshooting, wireless networking, configuration, routing, and load balancers. Strong ability to lead a RAN team, communicate with all levels of the organization, and anticipate potential problems, and solutions for potential and occurring issues, is required. This is a fast pace environment that require quick thinking, and rapid solutions.   .  Other job objectives will also include: RAN Implementation & Support - Maintains and implement RAN “BSC/RNC/Node B/RBS” environment by providing onsite hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.Support to reach quality performance of RAN equipment in Airtel networkRAN Planning & Optimization - Coordinates with Planning, Optimization and Performance section for all required configuration changes.Ensure the availability of RAN network of AirtelHandling of emergencies outages in RAN domain “BSC/RNC/NodeB/RBS”Network Operations - Manage all network operation and maintenance tasks related RAN for Airtel Network.Organize the activities with other stakeholders in order to meet Airtel’s requirements.Implementation of urgent network changes to meet network KPIs and improve revenue.To implement effective monitoring proceduresDaily routine maintenance and performance on the networkSupporting field engineers in troubleshooting daily Node-B and RBS faults when requiredThe job is located in Lagos and other requirements include;  

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