Business Analyst (Business Unit) at Ikeja Electricity Distribution Company (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.We are recruiting to fill the position below:Job Title: Business Analyst (Business Unit)Location: Ikeja, LagosReporting To: Corporate Performance Management LeadRole PurposeMonitor Business Unit / Undertaking Performance, providing support in the areas of analytics and reporting.ResponsibilitiesCoordinate Monthly performance review for the various Undertakings within the Business UnitCollate and interpret data, analyzing results from varied sources such as Fault Log/ Register, Transformer Lost in Circuit, Hourly Load Readings, Feeder Availability, Customer Complaints Log, Energy Delivered etc., from the Business Units / Undertakings using statistical techniques and providing ongoing reports, drawing inference and presenting observations to the business to ensure operational efficiencyMonitor BU performance relative to set targets by tracking and reporting the Business Unit/ Undertaking KPIs such on a monthly basisRegularly update the  performance dashboard for the Business Unit and Undertakings cascaded from the Head OfficeIdentifying, analyzing, and interpreting collection/ billing efficiency, customer delinquency trends or patterns based on past or historical performance of the business unit/ undertaking.Generates commercial/ technical periodic reports (daily, weekly and monthly) such as collection analysis reports, energy availability reports, sub-station maintenance reports etc. as may be required by the management team.Ensure compliance to reporting standards by the Undertakings/ Business Unit as required by the Corporate Performance Monitoring Team within the Head Office.Handles adhoc reporting duties as may be required from time to time by the Business UnitEstablish and maintain relationships with key stakeholdersProvide general support to the Business Managers as may be requiredPerform any other duty as may be communicated by Corporate Performance Lead or BU Management Team

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