Bill Payment Officer at Brav Marine Nigeria Limited

Brav Marine Nigeria Limited, a reputable organisation, is recruiting suitably qualified candidates to fill the position below:Job Title: Bill Payment OfficerLocation: RiversReporting Lines: Clearing Cashier and Operations Manager Interfacing: All Organization’s DepartmentsJob DescriptionPerform the day to day processing of financial transactions to ensure that collections are maintained in an effective, up to date and accurate manner.ResponsibilitiesCollect money and provide receipts to customers for ALL transactions daily.Ensure that transactions comply with Organization’s financial and Operational policies and procedures.Verify Accuracy of customer’s dataData entry and posting of ALL collections received.Maintain list of accounts receivable.Prepare and submit collections reports to clearing cashiers and OPMS daily, weekly and monthly.Key Operational Tasks:Report all errors for reversal daily.Resolve ALL POS/Tablets issues within one’s scope and report others to OPM for resolutionInteract with customers and staff to answer questions, obtain information and resolve ALL operational issues, in a timely and prompt manner.Identify discrepancies in accounts/posting and notify appropriate staff or supervisor to assist in problem resolution and balancing.Record and submit ALL collections to clearing cashier daily.Provide Exceptional Customer Service:Maintain open, positive, cordial, team-oriented lines of communication with Manager and other staff members.Greet customers in line with organization’s customized greeting standardWelcome and assist customers/visitors in a warm & receptive manner.Respond to customers’ inquiries.Attend all meetings and training.Perform other related duties as assigned by OPM.

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