Administrator at Old Mutual Nigeria

Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients' circumstances.We are recruiting to fill the position below:Job Title: AdministratorREF: 1119/NIGE/EU/ADMINISTRATOR/Nigeria/160818Location: Nigeria Contract: Temporary / ContractAvailable: ASAPCategory: Insurance Offer: Market Related IntroductionThis role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment with basic technical knowledge of corporate business.DescriptionDeliver on daily task and adheres to service and quality standards.Provides both direct and indirect service to customers and intermediaries.Ability to initiate reinsurance cession and recovery on timely basisEnsure timely capturing/loading of data into operations softwareProficiency in the usage of Microsoft office for report generation and interpretationHaving a fair knowledge of group and credit life assurance productsUnderstanding the corporate claims management process and proceduresRespond to immediate requirement in line with standard operating proceduresKey Result AreasOperational Delivery:Respond to immediate administrative requirements within time frameFollows standardized processes and provides administrative support in line with business demands.Delivers on daily task promptly.Uses standard administrative techniques to coordinate own work.Personal Effectiveness:Accountable for service delivery through own efforts.Individually accountable for managing own time, tasks and output quality.Makes increased contributions/effort in broadening individual skills.Collaborates effectively with others to achieve personal results.Accepts and lives the company values.Quality Assurance:Performs quality checks on own work.Adheres to service and quality standards.Delivers, maintains and enhances work standards and quality within the given process.Relationship Building:Establishes and maintains relationships with internal stakeholders.Builds and manages internal/external relationships.Manage internal/external Customer Complaints.  

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