Administrative Manager at Pier One Explorer

Pier One Explorer is committed to providing world-class, personal, consistent, and professional travel management services that WOW our customers. We are people centric, service focused, and technology driven.We are recruiting to fill the position below:Job Title: Administrative ManagerLocation: LagosJob DescriptionManage branch administration, including branch facilities and provide administrative support as needed for the Complex Admin Manager (e.g., HR processes, facilities, P&L, technology liaison, new employee on-boarding,disaster recovery, etc.).Recruit, select, on board, train and manage administrative support staff (e.g., CSAs, BOAs) in your location and may manage administrative support team in Associate branches where no Admin Manager is present.Conduct performance reviews and make personnel decisions such as compensation and promotions of administrative support staff in accordance with firm policy.Coach and educate all employees on administrative policies and procedures.Implement service excellence standards, including coaching and educating administrative support staff on the Client Experience best practices.May perform delegated supervision functions and approvals for the branch / complex (e.g., BMSS, email review, ECAR, etc.) as well as delegated approvals and authorizations.Escalate supervisory issues to the Complex when necessary; follow-up locally on issues identified by complex supervisors.Support and drive strategic firm initiatives.Partner with Complex Administrative Manager and Home Office to address any management or staffing issues.Requirements3 years of experience with a leading financial institution.Relevant management experience in branch operations.High School Diploma or equivalent required; College Degree recommended.Leadership Skills:Judgment and decision-making.Managing and developing people.Drive and commitment.Working in partnership.Leverages resources and delegates effectively.Creates a positive branch business culture.Application Closing DateNot Specified.Method of ApplicationInterested and qualified candidates should send their CV's

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