Account Manager, SME Sales at Ntel Nigeria

Ntel is Nigeria’s most revolutionary 4G/LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.We are recruiting to fill the position below:Job Title: Account Manager, SME SalesRole PurposeTo grow ntel revenues through the acquisition of high value customers from SMEs, Corporate and public organizations in assigned sectors/territory/region.Key Role ResponsibilitiesAchieve customer acquisition, revenue, ARPU and retention targetAcquire High Value subscribers from corporate, public, SME organizations and HNIs within allocated sector/regionsDiscover and pursue new sales prospects and maintain customer satisfaction.Promote ntel customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reachBuild a rich pipeline of customers (Corporate, Public, SME and HNIs and ensure month-on-month growth of customer acquisitions, revenue & retention)Ensure resolution of all customer complaints within approved SLAs and manage monthly churnEnsure prompt weekly report of performance market intelligence and competitions activitiesBuild a prospect pipeline and follow up to convert prospects to ntel customers.Execute sales plan in alignment to ntel’s business revenue and customer acquisition objectives.

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